Welcome to www.oldcabinplaid.com . By accessing our website, placing an order, or purchasing our vintage-styled blankets and heritage home textiles, you agree to be bound by the following Terms of Service. Please read them carefully before completing any transaction.
- Company Information & Scope
Brand Name: Oldcabinplaid
Official Website: www.oldcabinplaid.com
Operational Contact Email: operation@oldcabinplaid.com
These terms apply to all customers located within our target markets of Europe and the United States.
- Orders & Contract Formation
When you place an order on www.oldcabinplaid.com, you are submitting an offer to purchase. A binding contract is formed when we process and dispatch your order from our facilities. We maintain rigorous internal control over our fulfillment and packaging workflow to ensure that each vintage-styled blanket is prepared in accordance with our operational standards. - Shipping, Transit Times, and Tracking Notifications
Carrier Partners: We cooperate with established international carriers, including DHL, FedEx, and UPS Priority services, to deliver orders to our customers across Europe and the United States.
Estimated Transit Time: Standard delivery typically requires 7 to 10 business days from dispatch.
Automated Tracking Updates: To keep you informed throughout the transit cycle, our system automatically sends tracking notifications to the email address you provided at checkout at key milestones, including order dispatch, arrival at carrier hubs, and local out-for-delivery updates.
Transit Delays & Investigations: If your order exceeds the standard transport timeframe, please contact us at operation@oldcabinplaid.com. We will initiate a formal investigation with the respective carrier and, based on the findings, determine the appropriate resolution, which may include a full refund or a replacement shipment.
- Risk of Loss and Transfer of Ownership
In compliance with applicable European consumer protection laws (including the EU Consumer Rights Directive), the risk of damage or loss of goods remains with Oldcabinplaid and only transfers to the consumer upon actual physical receipt of the goods by the customer (or a nominated third party other than the carrier). Transfer of ownership and risk does not occur upon handover to the courier company. - Right of Withdrawal & Returns (Europe and United States)
Our return and refund policies fully respect mandatory consumer protection regulations in Europe and the United States:
14-Day Right of Withdrawal (EU Customers): Consumers residing in the European Union have the statutory right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire 14 days after the day on which you acquire, or a third party other than the carrier acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision via an unequivocal statement sent to operation@oldcabinplaid.com.
Defective or Damaged Items: If a customer receives an item that is flawed or damaged, there is no need to physically return the damaged item. You may contact our support team via email at operation@oldcabinplaid.com within the applicable timeframe and provide photographic evidence of the defect. Upon verification of the evidence, we will promptly process a full refund or arrange a replacement order without requiring a physical return shipment.
- Limitation of Liability & Governing Law
Governing Law: These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of Germany, without prejudice to any mandatory consumer protection statutory provisions applicable in your country of residence within the EU or the US.
Liability Restrictions: To the maximum extent permitted by applicable law, Oldcabinplaid shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, provided that statutory liabilities under German product safety and consumer laws remain unaffected.
- Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on www.oldcabinplaid.com. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.