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Contact Us

Welcome to Oldcabinplaid. We value clear communication with our customers across Europe and the United States. Should you have any inquiries regarding our products, catalog availability, or existing orders, please reach out to us using the official channels provided below.

  1. Official Corporate Contact Information
    For all communications, legal notices, and customer support inquiries, our official contact details are as follows:

Brand Name: Oldcabinplaid

Official Website: www.oldcabinplaid.com

Customer Support & Operational Email: operation@oldcabinplaid.com

Phone: +4991327918455

Address: Bergstr. 5, 91086, Aurachtal

Company: Decke-TGA Lüftung-Wärme-Klima GmbH

  1. Customer Support Hours & Response Protocol
    Our support team is available to assist you during standard operating hours.

Support Availability: Monday through Friday (excluding official public holidays).

Response Time: We kindly request that you leave a detailed message via email. Our team will review your inquiry and respond within 24 hours of receipt.

To help us assist you efficiently, please include relevant details in your message, such as your full name, order reference number , and a clear description of your inquiry.

  1. Communication Guidelines
    To ensure secure and traceable communication, we recommend conducting all correspondence through our primary official email address: operation@oldcabinplaid.com. Communications sent through unauthorized channels or alternative platforms may experience processing delays.