HomeShipping Policy

Shipping Policy

Welcome to www.oldcabinplaid.com. We are dedicated to providing reliable shipping services to customers in Europe and the United States, delivering our vintage-style blankets and classic home textiles directly to you. Please review our shipping terms below.

  1. Company and Operations Overview
    Brand Name: Oldcabinplaid

Official Website: www.oldcabinplaid.com

Operations Contact Email: operation@oldcabinplaid.com

  1. Shipping Origin and Processing
    Warehouse Address:

Orders are prepared and dispatched from our operations center. Each item undergoes strict quality control to ensure that every vintage-style blanket meets our standards before shipment.

  1. Shipping Partners and Delivery Times
    Shipping Partners: We partner with renowned international carriers such as DHL, FedEx, and UPS Priority to ensure safe and efficient delivery to markets in Europe and the United States.

Estimated Delivery Time: Standard delivery typically takes 7 to 10 business days (calculated from the date of shipment).
Processing Time: Typically 1–3 business days.

  1. Automated Tracking Notifications
    To keep you informed throughout the shipping process, our system automatically sends tracking notifications to the email address provided at checkout (sent from operation@oldcabinplaid.com) at key stages. These updates include:

Order shipment confirmation.

Arrival notifications at carrier transit hubs.

Local delivery status updates.

  1. Shipping Delays and Investigation Process
    If your order exceeds the standard delivery timeframe of 7 to 10 business days, please contact our support team at operation@oldcabinplaid.com.
    Upon receiving your inquiry, we will immediately initiate a formal investigation with the relevant carrier (DHL, FedEx, or UPS Priority). Based on the investigation results and the specific circumstances, we will determine an appropriate solution, such as a full refund or a replacement shipment.
  2. Governing Law
    This shipping policy and any related transactions conducted via www.oldcabinplaid.com are governed by and construed in accordance with German law; however, this does not affect your rights under mandatory consumer protection regulations applicable to residents of the European Union or the United States.